Calculating Your True Cost Of Quality

Today’s modern market puts pressure on business managers to deliver profitable and consistent outcomes, while meeting demanding customer expectations.

Businesses can’t afford not to understand their cost of quality, as it impacts their margins and ultimately their reputation, putting future success at risk.

The True Cost of Quality is a model used to evaluate the effectiveness of resource utilisation to produce a product or service, or put simply, how efficiently you can meet your customers’ expectations.