Remote Auditing

Keep safe and take advantage of our remote auditing service.

A remote audit is the same as an onsite audit, however, it uses Information and Communication Technology (ICT) to audit a company’s processes, policies, procedures and personnel.

Three Steps to Prepare for Your Remote Audit

A remote audit still follows all the Standards requirements for what must be audited, the proof of evidence and, the issuance of non-conformances.

However, it uses various software systems that support video and voice communication, file sharing and screen sharing.

Benefits of a Remote Audit

Enjoy the many benefits that remote auditing can bring to you and your business. With our focus on protecting the health and safety for you, your staff and our employees, remote auditing will allow minimal disruptions to your operations, protecting your audit program.

A Flexible Approach
Same quality audit you have come to expect, delivered using a range of technology that suits you.
Reduce Audit Costs
Access sites that are difficult or risky to travel to and save on time and money.
Enable Sustainability
Access our network of expert auditors and maintain business continuity during this crisis.

Remote Auditing FAQs

Read the answers to frequently asked Remote Auditing questions.

Can We Continue With Our Scheduled Audit During COVID-19 Stage 4 Lockdown?

For ISO standards, yes. If you have a confirmed audit, there is no change to our standard process.

If you are certified to Aerospace, Automotive, Medical Devices or Food Safety Standards, please contact us for more information.

How Will SAI Global Deliver Our Audit?

SAI Global has the ability to provide audit and certification services remotely.

What is Remote Auditing?

SAI Global has been conducting remote audits for many years. With the integration of smartphones and/or video/audio technology, we can facilitate a remote audit with the appropriate governance and quality of outcome you have come to expect from SAI Global.

Is Remote Auditing Recognised by the Respective Accreditation Bodies?

Yes. SAI Global works in concert with the Accreditation bodies, and while providing flexibility in obtaining certification, we are not in any way compromising the robustness of these processes.

Why Should I Continue With my Audit in Light of the Current Pandemic?

It has never been as important as it is now to be able to maintain trust and confidence with your customers by ensuring business continuity and continue delivering essential services to your participants.

At SAI Global, we have processes in place to ensure the safety of you, your staff and your participants.

What Precautions is SAI Global Taking?

SAI Global has taken all precautions available in line with State and Federal directives with our Auditing and Certification Personnel to ensure their safety and the safety for you, our valued customers.

For Onsite audits, our auditors will prepare a pre-assessment to ensure both the client, client site and the auditor do not pose any immediate risk of COVID infection before the audit takes place.

All auditors in Victoria wear a facemask as mandated by the government.

How is SAI Global Equipped to Assist Us?

SAI Global has available tools, that you can simply refer to and share within your organisation about auditing and certification to assist in internal communications.

Your SAI Global team are highly experienced and are ready to help and work with you on any specific requirements to ensure your business continuity over this period.

If you have any questions, please contact 1300 360 314 or email

How Do I Prepare For a Remote Audit?

We will work with you to understand your audit scope, who will be involved, what items will be assessed and your desired timing. Once this is confirmed, we will agree with you on the technology mix that is best suited for your scope of certification.

It is also important to test your internet connection, enable your video and audio, and prepare access levels as required before the audit.

How is the Privacy of Our Organisation Protected?

Maintaining confidentiality and data integrity are key aspects of remote audits. The audit team will confirm that access to any confidential documents, images, records and databases is removed at the end of the audit round.

What if it is Not Feasible to Conduct an Audit at This Time?

In such circumstances where an audit has been impacted by COVID-19 and an audit (including Remote) is not feasible at the time your audit is due, please contact SAI Global for more information and how we can help.

Client Testimonials

See what our customers have to say about our Remote Auditing services.

We would like to express our gratitude for the professionalism and understanding shown by your Auditor during the recent “virtual” recertification audit.

Ian Dodds
Manager for Safety Governance and AssuranceAirbus Asia Pacific

I did not feel that we were disadvantaged in any way through conducting the audit remotely. The auditor sent through a list of items he needed for review and we were able to provide these in time and then on the audit day.

Jeneth Boughen
Owner and General ManagerMedistar

The SAI Global auditor attended the site, after completing the required COVID-19 declaration and set up in front of the video conferencing facilities, the rest was history we completed the audit with no issues and in a timely manner.

Greg Codd
National Food Safety & Quality ManagerAHG RL