Conducting Internal Audits using ISO 19011:2018
Audits are a powerful tool leadership can utilise for business optimisation.
The 2018 edition of ISO 19011 provides a ‘roadmap’ for organizations interested in using the audit process to drive continual process improvement.
ISO 19011 gives practical information on how an organization can manage its internal audit program; plan, conduct, and report on management system audits; and evaluate the initial and ongoing competency of individuals conducting them.